Issue
Some people have encountered: New Visitors in GA4 is 0.
Reason
There is a bug in the User-provided data collection. Turning this function on will cause New Visitors to……read more »
BCS
1 weeks ago (08-30) 110 Views 0 Comments
0Likes
Issue
Beginning in mid-May 2024, some GA4 New Users data was severely lost, with a drop of more than 90%, such as:
Reason
Some GA4, without any adjustments, started to have ……read more »
BCS
2 months ago (07-15) 447 Views 0 Comments
0Likes
Update time: May 24, 2024
Recently, some people have seen the following prompt at the top of their GA4 account: “Your Google Tag code isn’t configured correctly, which ……read more »
BCS
4 months ago (05-24) 2145 Views 0 Comments
4Likes
Issue
Average engagement time is 0m 00s, such as:
Reason
Average engagement time is calculated based on the user_engagement event, so your GA4 has not tracked the ……read more »
BCS
1 years ago (2023-08-18) 1932 Views 0 Comments
0Likes
Issue
When you choose different Event data retention in Data Retention, click 「Save」, it will prompt Internal error:
Reason
This is a bug of GA4, there is nothing we can do about ……read more »
BCS
2 years ago (2023-01-26) 512 Views 0 Comments
0Likes
Issue
If you obtain the permission of the Demo Account, sometimes when switching accounts, the Demo Account cannot be found.
Reason
This is a bug that has appeared before. ……read more »
BCS
2 years ago (2023-01-26) 780 Views 0 Comments
0Likes
Issue
You may see multiple Life Cycle report in GA4：
Reason
When you make adjustments to the report in TOPICS for the first time, and then save it to the current report, a ……read more »
BCS
2 years ago (2023-01-19) 2308 Views 0 Comments
1Likes
Update time: Jun 17, 2024
Issue
If you use DebugView to debug e-commerce tracking, you may notice that the price parameter is incorrect, the price you send is 3.15:
The DataLayer.……read more »
BCS
2 years ago (2023-01-13) 3755 Views 0 Comments
1Likes
